Privacy Policy

dstrealestate, a dstgroup company, is responsible for processing the personal data collected through its website and always acts in accordance with applicable data protection legislation.
This Privacy Policy applies to the processing of personal data carried out in connection with dstrealestate’s activities and, where applicable, in the context of relationships and initiatives developed within dstgroup.

dstrealestate collects personal data through the forms available on the website, namely:
i. Contact forms;
ii. Information requests;
iii. Subscription to communications or newsletters.

Providing personal data may be mandatory or optional, depending on the purpose of the request. The data collected is used to contact the user, respond to submitted requests and, where applicable, send communications from dstrealestate or dstgroup with the user’s consent.

The personal data collected is used to manage contact with users and process submitted requests, and may also be used to:
i. Provide requested information or clarification;

ii. Follow up on requests submitted through the website;

iii. Send institutional, commercial or informational communications from dstrealestate and dstgroup, including newsletters, information about their services and events in which dstgroup participates, where consent has been given.

The processing of personal data is carried out on the basis of one or more of the following:
i. Consent of the data subject;
ii. The need to take pre-contractual steps or perform a contract;
iii. Compliance with legal obligations;
iv. The legitimate interests of dstrealestate, where these do not override the rights and freedoms of the data subject;
v. The establishment, exercise or defence of legal claims.

Personal data is always processed proportionately and only for the purposes described.

Depending on the form used, the following data may be collected:
i. Identification data: name;
ii. Contact details: email address and telephone number;
iii. Other information provided by the data subject that is necessary to process the request and whose content may vary depending on the form used.

The data subject may, at any time:
i. Request access to their personal data;
ii. Request the rectification of inaccurate or incomplete data;
iii. Request the restriction of processing;
iv. Object to the processing of their data;
v. Request the erasure of their data, where applicable;
vi. Request the portability of their data;
vii. Withdraw previously given consent.

Withdrawing consent does not affect the lawfulness of processing carried out before its withdrawal.
Requests should be sent to: geral@dstrealestate.pt.
dstrealestate undertakes to respond within a maximum period of one month, except in cases of particular complexity, in accordance with applicable law.

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or for the legally required period.
Once this period has elapsed, the data is securely deleted or anonymise

dstrealestate adopts appropriate technical and organisational measures to protect personal data, including:
i. Restricted access to information;
ii. The use of secure connections and encryption;
iii. Access protection and control systems;
iv. Internal confidentiality policies;
v. Secure storage of information.

As a rule, dstrealestate does not share personal data with third parties, except where this is necessary for managing relationships with clients and partners, providing services or sending group communications, where consent has been given.

dstrealestate may also engage external service providers where necessary, with appropriate measures in place to ensure the security and confidentiality of the data shared.

For more information about the use of cookies on the website, please refer to our Cookie Policy.

For any questions regarding the processing of your personal data or to exercise any of the rights described above, you may contact us using the following contact details:

dstgroup – Data Protection Officer (DPO)
Rua de Pitancinhos – Palmeira
 4700-727 Braga

Telephone : 253 307 200

Email: dpo@dstgroup.pt

dstgroup is committed to working towards the best and most appropriate solutions for complaints concerning the processing of personal data.

If you believe that your rights have not been adequately safeguarded, you have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) through its website: https://www.cnpd.pt

dstrealestate may update this Privacy Policy whenever necessary, particularly to reflect changes in applicable legislation, regulations or operational practices, with any such changes being duly published on this page.